Sky argues customers don’t have to be told contracts are renewing

Sky Sports camera operator

Tim Healy

The communications regulator is seeking High Court orders requiring Sky Ireland to stop automatically renewing customers' contracts without first informing them their deals are about to end and that there are other tariffs available.

Comreg claims Sky is in breach of 2022 EU regulations requiring communications service providers to inform consumers in a prominent and timely manner of the end of the contractual commitment and of the means by which to terminate the contract.